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Feedback Survey
Help us improve your paid subscription experience by sharing your feedback in this quick survey.
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1.
What is your primary reason for downgrading or cancelling your paid subscription?
Please select a value
No longer need the subscription
Too expensive
Not using it enough
Found a better alternative
Technical issues
Other
2.
Is there anything we could have done to keep you as a paid subscriber?
3.
Are you interested in returning to a paid plan in the future if your needs change?
True
False
4.
How likely are you to recommend our service to a friend or colleague?
Please select a value
0 – Not at all likely
1
2
3
4
5 – Neutral
6
7
8
9
10 – Extremely likely
5.
Any additional feedback?